Shipping policy

Last updated: 1/1/2026

At Per Usual Co, we want your order to reach you smoothly, with no surprises. Here's how shipping, processing, and delivery work — laid out plainly, so you always know what to expect.

 

Order Processing Times

  • Orders are processed within 3–5 business days after being placed. Because we don't ship over the weekend, any order that completes processing on a Friday is dispatched the following Monday morning.

  • During peak seasons or holidays, processing may take a little longer.

  • Once your order has been handed off to the carrier, it's officially in transit.

Estimated Delivery Times

Delivery times vary depending on your location and the carrier.


  • United States: ESTIMATED DELIVERY -  3–7 business days within the US once shipped 

  • Priority Shipping: ESTIMATED DELIVERY - 1-2 business days within the US once shipped


Please note: delays can occur due to holidays, peak seasons, or customs processing. These factors are beyond our control and may extend delivery times.

International Shipping

COMING SOON :)

Order Changes & Accurate Shipping Details

  • Customers are responsible for providing complete and accurate shipping details at checkout.

  • If our system flags an address issue, we'll reach out promptly to verify it. If we don't hear back, your order may be cancelled.

  • If you spot an error, please contact us at perusualco@gmail.com within 24 hours of placing your order. We'll do our best to update it, but changes can't be guaranteed after this window.

 

Delayed Delivery

We work to get every order to you on time, but delays can happen for reasons such as:


  • Severe weather or transportation disruptions

  • Courier service delays

  • Customs clearance


If we run into a processing issue with your order (for example, product availability or address verification), we'll let you know promptly. 

Lost or Stolen Packages

We take every precaution to make sure your order arrives safely, but packages can occasionally be lost or stolen in transit. If that happens:


  1. Contact us at perusualco@gmail.com and we'll guide you through the next steps.

  2. File a claim directly with the carrier (we're happy to help with instructions).

  3. In rare cases, and at our discretion, we may provide a one-time replacement as a courtesy.


Please note: Per Usual Co is not liable for lost or stolen packages once they leave our facility, as these are outside our control. For unresolved cases, filing a police report may also help.

Shipping Policy Updates

We reserve the right to update this Shipping Policy at any time. Customers are responsible for reviewing the most current version of this policy before purchasing. By completing your purchase, you acknowledge and agree to the terms outlined here. 

Contact

For any questions about shipping, delivery, or your order, please reach out — we're here to help.